Fix an old window that won't open

Tom Hanks, owner, 24/7 Express Handyman Service · Updated September 2026

24/7 Express Handyman Service frees stuck sash windows in Salt Lake, Park City and Heber. 90-year-old double-hung windows with broken sash cords and heavy paint can often be repaired, a National Park Service demonstration found. (Preservation Brief 9: The Repair of Historic Wooden Windows (National Park Service))

What sash window costs

Salt Lake City & Millcreekfrom $205
Park City & Summit Countyfrom $225
Heber Valley & Wasatch Countyfrom $225

Sash window in Salt Lake City & Millcreek starts at $205: the 2-hour minimum at $95/hour ($190) plus the $15 fuel surcharge, with no dispatch fee. Time past 2 hours is billed in 30-minute steps. Larger parts are billed at cost plus 25%.

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(801) 999-0827Text photos

Answered 24/7 by Tom or his dispatcher.

24/7 Express Handyman Service confirms the address, the zone rate and the dispatch fee, and takes a card, before rolling.

Quick answers

Why won't my old window open?

Most often it is painted shut, swollen from moisture, or the sash cords have broken so it won't stay up. Scoring the paint lines and cleaning the tracks frees most sashes. A broken cord means the sash has to come out so the cord can be replaced.

Can old wooden windows be repaired instead of replaced?

Often, yes. A National Park Service demonstration repaired a double-hung window that had been in service over ninety years, with broken cords, heavy paint and a broken pane. Replacing sash cords with new cords or chains is a common repair.

Is paint on old windows a lead hazard?

It can be. EPA warns that old lead-based paint on surfaces subject to constant friction, like doors or window sills, can produce chips and dust that become a hazard when inhaled or ingested, so pre-1978 windows need lead-safe work practices.

A green-painted wooden double-hung sash window with three panes over three
Photo: Daniel Case, CC BY-SA 3.0

What 24/7 Express Handyman Service does on site

How it works

  1. Check each window for paint seals, broken cords, rot and cracked glass.
  2. Score the paint lines, remove the stops, and lift out the sash.
  3. Replace cords, clean and wax the tracks, reglaze as needed, and reinstall.
  4. Referred out: badly rotted sills or frames needing millwork, and lead abatement, go to a specialist.

When to stop and call

If a sash drops suddenly, glass is cracked, or a window is the only exit from a bedroom and won't open, don't force it. 24/7 Express Handyman Service can free and rebalance it safely.

What happens next

Every job 24/7 Express Handyman Service takes on is under $3,000 including labor, materials and any change orders (Utah Code §58-55-305); a change that would push a job over that line is referred to a licensed contractor, not written up as a second job. plumbing, electrical, HVAC, gas appliance / combustion system work is referred to a licensed trade.

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Answered 24/7 by Tom or his dispatcher.