Ice dam causing a leak in Park City

Tom Hanks, owner, 24/7 Express Handyman Service · Updated September 2026

24/7 Express Handyman Service answers ice-dam calls in Park City. 32°F is the line that matters for an ice dam, per the University of Minnesota Extension: part of the roof's surface has to stay above freezing while another part stays below it, and heat escaping into the attic is usually what keeps the upper roof that warm. (Dealing with and preventing ice dams — University of Minnesota Extension) 6,900 feet is the elevation of the NOAA climate station in Park City, whose 1991-2020 climate normals record a January average low temperature of 15.6 degrees Fahrenheit and an average January high of just 32.7 degrees Fahrenheit, keeping daytime temperatures at or below freezing for much of the month, plus 2.25 inches of average January precipitation. (NOAA NCEI U.S. Climate Normals 1991-2020 (Monthly) — Park City, UT)

Do this now

Use a roof rake from the ground to pull snow off the lowest few feet of roof — that's the load feeding the dam.
Never chip at the ice dam itself with a shovel or axe; that tears shingles loose and makes the leak worse.
Put a bucket or towels under any active drip inside and move anything the water would ruin.

Call now

Park City & Summit County

(801) 999-0827 Text photos

Answered 24/7 by Tom or his dispatcher.

Parleys Canyon closes in heavy snow; the dispatcher gives a live estimate before rolling.

24/7 Express Handyman Service confirms the address, the zone rate and the dispatch fee before rolling.

An ice dam built up along the eave of a slate roof — Photo: Dmcroof, CC BY-SA 3.0

What 24/7 Express Handyman Service does on site

Clear snow load from the eaves with a roof rake to stop feeding the dam.
Contain and extract any water that has already made it inside.
Tarp or board an opening if shingles have already lifted.

What to have ready when you call

Whether water is actively dripping inside, or just visible on the roof
How long the ice has been built up
Whether the attic has visible frost or wet insulation
The address and access details

What happens next

The dispatcher confirms the address, the zone rate and the dispatch fee, then Tom rolls.
On arrival Tom clears the load feeding the dam and contains any water that already got in.
Photograph the damage before anything is moved and keep every receipt; 24/7 Express Handyman Service provides an itemised invoice your insurer may ask for. The dispatch fee and job cost are paid by you on the day.

In Park City

Park City's nightly rental ordinance requires each licensed property's responsible party to live within a one-hour drive of the property, remain reachable by phone twenty-four hours a day, and respond to inquiries within twenty minutes of receiving them. (Park City Municipal Code §4-5-3, Regulation of Nightly Rentals) Park City's nightly rental ordinance also requires snow removal service to off-street parking facilities associated with the rental property, so that off-street parking is at all times available for occupant use. (Park City Municipal Code §4-5-3, Regulation of Nightly Rentals)

Calls come from around Main Street, Jordanelle, I-80 / Parleys, the basin, up in Park City.

Questions people ask

Why do ice dams show up in Park City specifically?

An ice dam needs snow sitting on the roof, a roof warm enough underneath to melt it, and a cold eave to refreeze it on — exactly the swing between a heated attic and a below-freezing overnight low that the service area sees most winters.

More questions about ice dam causing a leak

Sources

Dealing with and preventing ice dams — University of Minnesota Extension — retrieved 2026-09-22
NOAA NCEI U.S. Climate Normals 1991-2020 (Monthly) — Park City, UT — retrieved 2026-09-19
Park City Municipal Code §4-5-3, Regulation of Nightly Rentals — retrieved 2026-09-19

All sources